The Entrepreneurial G.A.P. by Tim Staton
What is the value of team members that feel appreciated and important? Do you remember the “priceless” commercials? Well then, you do the math on the following exercise and see if you can put a price on the outcomes. I spend a great deal of time speaking, coaching, and mentoring individuals and groups on the power of gratitude. Some of the exercises that we do during my presentations have been the beginning of some very strong and long relationships. I am passionate about the subject and am convinced that there is a “bottom line” value to companies that invest in gratitude activities. It, then, should come as no surprise that was more than pleased to read a recent post from my son who is working at a large insurance company in Nashville, TN. His company divides the work up between “teams” comprised of, in his case, about 12 people. Recently his team-lead initiated an exercise which involved each team member receiving a form with everyone’s name on it. They were encouraged to write something positive about each team member. It could be a physical feature, personality trait, talent or skill. The results and the reactions (quoted below) were…”priceless”.
“At work we filled out a survey of something positive that we saw in every one of our teammates. While doing this I didn’t know that it would be something like this. Probably the most positive thing I’ve gotten from work in a long time. This is probably the most positive thing in general that I’ve gotten anywhere in a long time. In life we often hear nothing but the negative of what people think of us. Even to the point that we really don’t see much good in ourselves at all. It’s comforting to know that, even in a high-stress environment that these are words that my co-workers feel best describe me. I can’t put a price tag on this piece of paper. I just know that these are the things that I desire to be known for.”
If you are reading this and thinking “warm and fuzzy alert”, then you have missed the point. How would you like to be the customer that encountered anyone on this team following this exercise? How much more co-operation do you expect from a team that feels like this about each other? Teams have demonstrated more creativity, more productivity and fewer absences when they feel appreciated. And the best part, these “priceless” results cost almost nothing. Invest a little time and reap a huge reward! Let me know if I can help.
Tim Staton is passionate about gratitude. He is an author, coach, public speaker and a fellow entrepreneur. Visit him at https://www.facebook.com/timstatondotcom